Fenland Older People Outreach Service


What does it do?

Offer 1-1 support to the service user to achieve agreed outcomes.
Income maximisation, physical and mental wellbeing support, reduce social isolation and housing related support.


Who it is for?

Anyone living in Fenland Over the age of 65 regardless of where they live. Its free to anyone regardless of where they live in Fenland. – home owners, private rental and social housing may apply

Where it is available?

Local service covering: Fenland (Cambridgeshire).

What it costs:


How to access or apply for it:

Make a referral into the service via telephone, email or website.
Anyone can make a referral they do not have to live in Fenland only the service user with their consent.

What to expect then:

1-1 ongoing support from an allocated support coordinator

Additional information:


Service commissioned by Cambridgeshire County Council.
Referrals can be made by anyone; self referrals, friends family and external agencies and services.


Victim and Witness Hub

The already successful Victims’ Hub has been merged with the Constabulary’s Witness Care Team to provide an ‘end to end’ support service for all victims and witnesses of crime.
Victim and Witness Care Co-ordinators can provide emotional and practical support to anyone affected by crime from the point of reporting and through any criminal justice process including giving evidence at court. The team also work closely with the Citizens Advice Bureau – who run a court-based witness service – to organise pre-trial visits and ensure a volunteer can offer support at court.
The Victim and Witness Hub, which is a free service, means that victims and witnesses, including bereaved relatives, parents or guardians of victims under 18 and even employees of business targeted by criminals will receive tailored support from the outset, should they need it. It is also available to victims of crime who don’t want to report to the police.
The co-ordinators provide emotional and practical support and can refer and signpost to other specialist services where required. This could include support for mental health issues, young victims of crime, practical help making homes secure or even linking people to community services.

A number of co-ordinators also act as champions for victims of certain crime types such as hate crime, domestic abuse, burglary and cybercrime.
Victims can also benefit from face to face emotional support from a team of volunteers trained and accredited by the Hub staff.


Living with Dementia

The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, such asAlzheimer’s disease or a series of strokes. Dementia is progressive, which means the symptoms will gradually get worse.

Dementia can affect all aspects of a person’s life, as well as their family’s. If you have been diagnosed with dementia, or you are caring for someone with the condition, remember that there is advice and support available to help you live well.


Even if you have suspected for a while that you or someone you love might have dementia, the diagnosis may come as a shock. People with dementia shouldn’t simply stop doing what they enjoy in life; instead, they should try to remain as independent as possible and continue to enjoy their usual activities.

Read about staying independent with dementia.

The symptoms of dementia will usually get gradually worse. How quickly this occurs will depend on the general health of the person with dementia and on the type of dementia they have.

Over time, people with dementia will need help to cope at home, and they may even need residential care in a nursing home eventually. It is natural to feel worried about the future, but you are not alone – whether you have dementia or you care for someone with the condition. NHS social services and voluntary organisations can all provide advice and support to help you and your family.


Information has been taken from the links below – for more info and advice -take a look:






Chelsea’s Choice Comes to Fenland

In the past two days ove 900 young people in Fenland have seen Chelsea’s Choice performed in their academy. The play is a powerful and thought provoking story about a girl called Chelsea and the choices she makes that leads her to danger and vulnerability.


The support from professionals has been over whelming with Police, Refuge, Centre 33, Link to Change, Locality, Council  and Fire & Rescue being just some of those who have facilitated and offered support after each performance.


The actors were passionate and knowledgeable about the subject and after each performance gave a talk about the contents of the play including:

  • Online safety
  • Healthy Relationships
  • The Grooming process
  • Sexting
  • Support and people to talk to

In the next few weeks, we will be going back to each academy to do some follow up work in the form of workshops and focus groups.

We also had a community performance in Wisbech that gave parents and carers the chance to view the production and speak with professionals. The aim was to raise awareness of child sexual exploitation and allow them to be able to identify some of the signs that someone is being exploited – The more you know, the more you see.

Thank you also to the support from Councillor David Oliver and the Police & Crime Commissioner who supported the community performance last night.



Raising Awareness of Child Sexual Exploitation – Free Community Theatre Production.


Chelsea’s Choice’ is an internationally renowned,  hard-hitting Applied Theatre Production that has proven highly successful in raising awareness around the issues surrounding Child Sexual Exploitation (CSE).  The play, which has now been seen by hundreds of professionals and over 480,000 young people throughout the UK,  is followed by an actor facilitated post-show talk exploring the issues raised.

It tells the story of a group of three students who discover the diary of a girl called Chelsea.  Chelsea was a 15 year old girl who, having fallen out with her friends and family, met a guy called Gary.  Gary was kind, understanding, had a nice car, had his own flat and listened to her.  Unfortunately Gary was not what he seemed to be!  Chelsea’s story is played out and examined by the three students who, along with their teacher,  attempt to understand what happened to Chelsea and how it could have been prevented.

The play has been seen by thousands of young people & hundreds of professionals & has proven highly effective at covering:-

      • What makes a Healthy Relationship

      • What makes an Unhealthy Relationship

      • Safe Internet Use/Sexting

      • What is Consent

      • The Grooming Process, Child Sexual Exploitation & the differing  models & methods

      • Where to go for help & advice

For adult audiences it also:-

      • Raises Awareness of ‘The Warning Signs of CSE’

      • Raises Awareness of the journey that young people may have been on that has resulted in them being exploited – a journey that can all too easily make it seem as though they have ‘made their own choices’ and can leave them not seeing themselves as victims and fighting against any intervention.

speechbubble Raising young peoples’ awareness of child sexual exploitation is key in helping to prevent them from becoming victims of this crime.  AlterEgo’s safeguarding drama, ‘Chelsea’s Choice’, does this by creatively tackling the issue of child sexual exploitation, exploring the different ways that young people can be drawn into abusive relationships and illustrating some of the consequences. speechbubbleright

– Nathalie Walters, Chief Executive, Safe and Sound Derby 


If you have viewed the performance and would like more information about services that can support you follow this link for contact details and service information.

Community Contact Point

The new Community Contact point was piloted last month in the four Fenland towns and a rural location. The idea is to give the local community the chance to speak with Police and the Councils Community Safety Team about issues or concerns in their area. At the contact points we also conduct short surveys that will help shape the CSP priorities.

If you would like to fill out a survey visit the link below – its really quick and anonymous and results from the surveys will be displayed on this blog every three months.



A Restorative Fenland

Fenland’s Community Safety Partnership takes a new approach to resolving ASB and neighbour disputes

VICTIMS of neighbourhood disputes such as noise complaints and anti-social behaviour are now being offered a chance to address the problem in a restorative meeting with the person responsible.

Staff from Fenland’s Anti-social behaviour Problem Solving Group spent four days gaining new skills on restorative approaches and mediation from the force’s Restorative Justice (RJ) experts.

Strategic Lead for RJ DCI Dominic Human and RJ Co-ordinator Lynsey Brown designed and delivered the course for the Fenland staff in a bid to strengthen the partnership response to ASB  – which doesn’t always require a criminal intervention.

“Neighbourhood issues can very often be addressed through early intervention and discussion between those affected. If we can give the local council staff the skills to tackle these issues in a way which avoids any further harm or leads to entrenched disputes we are likely to see a reduction the demand for policing services,” said DCI Human.

Lynsey added: “It is great to see Fenland are so forward thinking and willing to look at alternative ways to deal with neighbourhood issues.  We have already had two referrals to the Restorative Justice Hub and are supporting our Fenland colleagues to bring these to a positive outcome.”

The ten staff from Fenland based organisations attended four days of training which accredited them as RJ Practitioners and gave them skills on effective mediation. The course was supported by Restorative Solutions.

“The feedback from the course was fantastic,” added Lynsey, “in particular the approach of looking at new ways to tackle old issues within the existing resources was praised.”

The RJ Service in Cambridgeshire is funded and supported by the Police and Crime Commissioner as part of his commitment to providing effective support to victims to cope and recover from their experiences.

RJ Practitioners (2)

Community Contact Point

The new Community Contact Point has been developed to give you the chance to speak with the Community safety Team at Fenland District Council and the Police about concerns, issues or to get advice. We will also have a short survey you can fill out online if you don’t have time to come to a contact point (links coming soon).

CCP pic

Domestic Abuse Awareness Campign

Last week Fenland launched its Domestic Abuse Awareness Campaign which involved getting local businesses to display our poster and wear the advice chain wrist band.

The Fenland Community Safety Partnership (CSP)  distributed leaflets in all four market towns and encouraging businesses to display posters.

DA poster

The Luxe Cinema in Wisbech is also showing an advert produced by the CSP for two weeks, starting from July 4-17.


The term domestic abuse is used to cover all kinds of domestic violence – physical, emotional, psychological, financial or sexual.

A key part of the campaign was to promote the new Advice Chain website, www.advicechain.co.uk. It is an online directory of local and national organisations that provide support for victims of domestic abuse and other forms of exploitation, including human trafficking.

Councillor David Oliver, the CSP’s chairman, said: “It is vital that people not only recognise how widespread domestic abuse is but also that they can spot the signs and have the confidence to report it.

“Essentially, anyone in a relationship who is forced to alter their behaviour because they are frightened is being abused.

“We know that this is a serious issue in Cambridgeshire as a whole. But the number of incidents recorded by the police in Fenland is higher than in the rest of the county. What’s more, it is believed to account for at least 24 per cent of violent crime here.”

We are also promoting a 30-minute online course that helps people recognise the signs of abuse and explains how to report concerns.

The course can be found at www.cambsdasv.org.uk/website/elearning_module/92616


Working With Partners to Keep the Community Safe

The Community Safety team visited our partners in Fire and Rescue to train staff up on a cloud based system that allows for improved communication and efficiency in the recording of community safety related cases. The tool is used all over Fenland and in parts of Peterborough and we hope to continue to in our efforts to educate and facilitate learning of the the system.