The already successful Victims’ Hub has been merged with the Constabulary’s Witness Care Team to provide an ‘end to end’ support service for all victims and witnesses of crime.
Victim and Witness Care Co-ordinators can provide emotional and practical support to anyone affected by crime from the point of reporting and through any criminal justice process including giving evidence at court. The team also work closely with the Citizens Advice Bureau – who run a court-based witness service – to organise pre-trial visits and ensure a volunteer can offer support at court.
The Victim and Witness Hub, which is a free service, means that victims and witnesses, including bereaved relatives, parents or guardians of victims under 18 and even employees of business targeted by criminals will receive tailored support from the outset, should they need it. It is also available to victims of crime who don’t want to report to the police.
The co-ordinators provide emotional and practical support and can refer and signpost to other specialist services where required. This could include support for mental health issues, young victims of crime, practical help making homes secure or even linking people to community services.
A number of co-ordinators also act as champions for victims of certain crime types such as hate crime, domestic abuse, burglary and cybercrime.
Victims can also benefit from face to face emotional support from a team of volunteers trained and accredited by the Hub staff.